TechSmith Camtasia: How to downgrade to older version.

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Adobe Captivate issue of displaying Failure text box.

Adobe Captivate is a software which is very famous in the eLearning domain. It is useful in creating eLearning content. It has few issues, and while doing research about one such issue I had not found any proper answers on the internet, so thought to share the solution I found out during my research. We are discussing the latest version of Adobe Captivate 2019 Release. Hope you have intermediate/Advance knowledge about Adobe Captivate.

Figure 1.1: Click box with Success and Failure messages

Issue: “Failure” display is not working in “Click box” object from the “Interactions” menu.

Case: It’s a very weird problem, it seems a bug in the software itself.

When you place two text boxes as right and wrong answers, to activate it, we need to place ” Click box” from “Interactions” menu. With this “Click box” comes three text cum click areas which are “Success”, “Failure” and “Hint”.

When someone clicks on “Click box”, as per standard functionality of “Click box” one/two objects should show up (Success-Hint or Failure-Hint etc.)

But you just want to show “Success” or “Hint” then it’s fine because it will work fine. But if you want to show the “Failure” text message after clicking on “Click box” your problem starts, it will not show the “Failure” message.


Figure 1.2: Hint box spread over Text box which we want to show as a wrong answer, and Click box on the right side of the same Text box.
  1. Very simple solution but little weird…..when you want to show “Failure” message, just use the “Hint” area to click and reduce the “Click box” to the minimum (don’t delete it completely)…Whoa!!! problem solved 🙂
  2. Don’t forget to select “Success”, “Failure” and “Hint” options as per your choice from Property area on the right. Check Figure 1.3.
  3. For “Sucess”, just place “Click box” on the text box which you think will be the correct answer. After someone clicks on this “Click box” success text will appear.
  4. Check Figure 1.2 and Figure 1.3 for more understanding.
Figure 1.3: Hint box spread over Text box which we want to show as a wrong answer, and Click box on the right side of the same Text box.

Note: Above procedure is for students/professional/users with intermediate knowledge of Adobe Captivate 2019 and not for beginners.

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